Get in Touch With Us

Whether you've spotted something that needs correcting, want to suggest a casino we should review, or have a question about how we research and rank sites, this page explains the best way to reach us and what you can expect back.

How to Contact Our Editorial Team

Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].

To help us respond quickly, a short description of your enquiry in the subject line makes a real difference. Whether it's a factual question, a correction, or a partnership proposal, letting us know upfront means your message lands with the right person first time.

What You Can Ask Us About

We cover real-money online casinos available to players in the United States — payout rates, welcome bonuses, licensing, payment methods and responsible gambling tools. Here are the most common reasons people get in touch:

• Content questions — If anything in our reviews or guides is unclear, or you want more detail on a specific topic such as how RTP works or what wagering requirements mean in practice, ask us directly.
• Corrections and updates — Offer terms, withdrawal limits and licence details change. If you've spotted something that looks out of date, we want to know. Accuracy is the foundation of everything we publish.
• Suggestions for future reviews — Are there casinos or topics you'd like us to cover? Reader input genuinely shapes our editorial calendar.
• Partnership and commercial enquiries — If you represent a casino or affiliate organisation and want to discuss how we work, introduce yourself and outline what you have in mind. We'll review every approach on its editorial merits.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention this in your message. We'll point you toward appropriate national support services without delay.

Responsible Gambling — Where to Get Help Now

If your enquiry is urgent and relates to problem gambling, please don't wait for an email response. The following US organisations provide free, confidential support around the clock:

• National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700 (24/7, call or text)
• Gamblers Anonymous — Peer support meetings available nationwide and online at gamblersanonymous.org
• State self-exclusion programmes — If you hold an account with a licensed online casino in a regulated US state, that operator is required to offer self-exclusion tools and deposit limits. Contact the casino's support team directly or check your state gaming regulator's website for enrolment instructions.

We also recommend setting deposit and session time limits before you play, using a strong and unique password for any casino account, and enabling two-factor authentication where it is available. Gambling should be entertaining — if it stops feeling that way, the resources above are there to help.

A Note on How We Work

American Online Casinos reviews and compares online casinos available to US residents. Our editorial team researches each site against criteria that include payout speed, licensing and regulatory standing, game fairness, bonus terms, banking options and responsible gambling tools. Commission arrangements with some of the operators we list do not influence editorial ratings or rankings — position is determined by our assessment, not by commercial relationships.

We do not claim to have deposited or played at every casino we review. Our assessments are based on documented research and verification of publicly available information. Where a detail could not be confirmed, we write around it rather than guess.

What to Expect After You Email

We do not use automated replies as a first response. Your message will be read by a member of the editorial or operations team, and you'll receive a reply from a real person who has considered what you wrote. Our target is two working days, though during periods of high volume it may take slightly longer. We follow up on every message that requires a response.

Helping Us Help You

A few details that make our conversations more productive:

1. Name the specific page or casino your question relates to.
2. If you're reporting an inaccuracy, include where you found the conflicting information so we can verify it properly.
3. For partnership enquiries, a brief outline of your organisation and what you're proposing saves several back-and-forth exchanges.
4. For responsible gambling concerns, the helpline number above is faster than email — but we will always respond and signpost support.

We appreciate you taking the time to reach out. Honest reader feedback is one of the most useful tools we have for keeping our content accurate and genuinely useful to US players.